Grow your business with AI-powered human interaction. First 10 days are on us. No credit card required.
30% of customers look for products and services after hours and will choose a business that is there to answer their questions.
The likelihood of making contact with a lead is 10x higher if customers receive a response within 5 minutes of contact — day or night.
Offering immediate customer service around the clock is a guaranteed way to make your customers happier.
125 full-time in-house chat agents. No freelancers or contractors. All of our agents work under one roof.
Since Chatbirds inception, we have generated over 1 million leads for our clients.
We have an entire team that analyzes each response and works on making it better every time.
Automate how you sell, market, and support to accelerate growth across the customer lifecycle. Our team will always be there as backup.
We can integrate with any live chat software that you use (Intercom, Drift, Olark, Crisp, LiveChat) or install one for you.
Data security is our top priority. All our agents are under strict non-disclosure and non-solicitation agreements.
"Providing after-hours support was one of the best investments we made in our customer acquisition and retention. We learned that we missed out on so many potential prospects when we were not there 24/7! Outside of business hours, customers don’t need to wait for our email response the next morning — they can just message us at any time."
"The team at Chatbirds takes customer success to the next level! We are a lean company, so most of our employees multitask: from helping with the product to sending emails and answering the live chat. As a result, we were less effective. After we outsourced the live chat to Chatbirds, our team’s productivity increased dramatically!"
Our agents are well trained to provide both technical and non-technical support questions. On rare occasions, when we are asked a question we are not able to answer, we will transfer the request to your team and notify you immediately.
We can provide support at any time! It’s up to you whether you want us to work 24/7, or just provide support during off-hours.
No worries! All your unused chats will carry over to the next month.
We’re happy to hear about more than expected traffic! You will have an option to upgrade to a larger package or purchase additional chats ad-hoc. The price per additional chat depends on your package.
Nope – you pay per month and can stop at any time.
We never compromise on the security of your data and have implemented stringent data security measures to ensure the complete confidentiality of your information. Chatbirds representatives sign non-disclosure, and non-solicitation agreements further protecting you and your customers.